Privacy policy

Effective Date: 13/10/23

Thank you for visiting the VBS website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our website.

By using the VBS website, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information

We may collect the following types of personal information:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information (credit card number, billing address)
  • Vehicle details (make, model, year)
  • Purchase history
  • Communication preferences

1.2. Non-Personal Information

We may also collect non-personal information such as:

  • IP address
  • Browser type and version
  • Device type
  • Referring website
  • Pages viewed

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and provide customer support
  • To personalise and enhance your experience on our website
  • To send promotional offers and updates (you can opt-out at any time)
  • To improve our products and services
  • To monitor and analyse website usage and performance

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

4. Disclosure of Information

We may share your information with:

  • Service providers and partners who assist with website operations
  • Law enforcement or government agencies if required by law

5. Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

7. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Choices

You have the right to:

  • Access and update your personal information
  • Opt-out of marketing communications
  • Request the deletion of your account

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@vehiclebreakingspecialist.co.uk